CFDD 2013 Advisor Conference

Ask an Expert - Liability Insurance

Ask A Professional Liability Insurance Expert By:

Gary Sutherland, CEO
North American Professional Liability Insurance Agency, LLC
5 Whittier Street, 4th Floor
Framingham, MA 01701
Phone: (866) 262-7542
Fax: (508) 656-1399
Email: GaryS@Naplia.com
Web: http://www.naplia.com

With approximately 20 years of insurance experience, Gary B. Sutherland founded North American Professional Liability Insurance Agency, LLP (NAPLIA) in 1998. NAPLIA has grown to be one of the leading writers of professional liability insurance specializing in financial professionals. Mr. Sutherland holds the prestigious designation of Certified Insurance Counselor (CIC), an honor attained by only 2% of all insurance brokers. He previously held the position of National Sales Manager for a leading provider of professional liability insurance. Mr. Sutherland’s expertise is well acknowledged and he regularly speaks at national conferences, including Fiduciary 360, CFDD and large accounting firms.



Q: Are B-Ds exempt from ERISA bonding requirements?

SUTHERLAND: 

Not necessarily.  Section 412(a)(2) of ERISA, as added by the PPA of 2006, provides an exemption from the bonding requirement for an entity which is registered as a broker or a dealer  under Section 15(b) of the  Securities Act of 1934, provided the B-D is subject to the fidelity bond requirements of a self-regulatory organization.  This exemption applies to the B-D entity and its officers, directors and employees.  Based on the exemption and home office opinion, many dually registered IARs believe they are exempt from the ERISA Investment Bond requirements, but we do not believe that to be accurate.

In light of the purpose of the bonding requirement, which is to protect plan assets from the dishonesty of a person with discretionary  authority over such assets, we have concluded that the B-D exemption is limited to the employees, officers and  directors of the B-D that have already afforded such protection to the plan through another bond. This has always been a gray area, but unless the IAR is a W-2 employee and uses the B-D's RIA, we do not believe they are exempt from the ERISA Investment Bond requirement.

Q: Can a life licensed financial intermediary, who is not a registered rep or an IAR, servicing retirement plans purchase affirmative coverage when acting in a fiduciary capacity for clients? Life agents who are not securities licensed can still sell group annuity products to retirement plans in most states. They often become functional fiduciaries without realizing it and many are not aware that they lack the appropriate insurance coverage. Frankly, it is hard to believe they can purchase coverage for fiduciary acts without additional licensing.

SUTHERLAND: 

YES!  While life agents can purchase affirmative coverage when acting in a fiduciary capacity for clients, policies vary widely.  For example, E&O coverage could be written as a standalone policy or packaged with RIA, IAR or registered rep exposure. You are, however, correct in noting that many financial service intermediaries do not realize they lack coverage for fiduciary acts specific to the services they provide.  It really depends on the policy.  Some exclude ERISA/fiduciary services, others are silent and some provide affirmative coverage by endorsement.

Q: Advisors sell their services in many ways, but accepting fiduciary liability is a core offering for retirement plan specialists. With that in mind, does a plan sponsor with fiduciary insurance have a disincentive to engage or rely on an advisor who accepts a fiduciary role under 3(21) or 3(38? Does fiduciary insurance have holes or gaps that can only be filled by an advisor? In short, does plan sponsor fiduciary insurance negate my value proposition?

SUTHERLAND: 

Plan sponsors are looking for ways to transfer and limit investment related risk.  By acting in a co-fiduciary capacity under 3(21) or 3(38), advisors can add value and sponsors can shed some investment related liability.  Just because a plan sponsor has fiduciary coverage, it doesn't mean the policy limits and coverage are adequate or that it will prevent claims and/or litigation.  Claims, settlements and litigation may also increase the cost of future coverage as well as limit availability.

Keep in mind that most sponsors do not have the background to make informed decisions about diversification, platforms, costs, contract provision and investment options.  A qualified advisor can reduce a sponsor's risk and reserve their fiduciary policy for claims based on errors made by the sponsor, including health & welfare and other non-investment related problems.  The sponsor is, however, responsible for performing due diligence on the RIA and ensuring they have affirmative fiduciary coverage as well as any applicable ERISA bonds.  As insurance standards evolve, some sponsors in the larger plan market are starting to specify the amount of fiduciary liability coverage the RIA should have.   Some have also probed general liability insurance, but that coverage may be limited for professional services.

In a perfect world, the plan sponsor and the RIA would both have fiduciary coverage.  The sponsor would have first party coverage for mistakes by them or others operating in a first party capacity.  The RIA would have third party coverage for professional services rendered to the plan.  To ensure the ability to pay real first party claims and not have their limits impaired, sponsor coverage should not extend to consultants, TPAs or RIAs.  It is also important to note that 50% of the claims against sponsors are in areas outside their 401(k) plan.  

Given that many plan fiduciaries mistakenly believe their fidelity bond provides personal liability protection, advisors have an additional opportunity to provide further insulation by helping the sponsor review and or obtain fiduciary liability insurance coverage.  A fiduciary claim may be unrelated to the advisor's advice, but given an agreed upon fiduciary role, they are likely to be named as co-defendants.  While the advisor agreement may include indemnification, the added coverage is comforting because legal defense is often the primary cost associated with a claim. Based on their expertise and risk management services, the advisor may also be able to secure a carrier discount for the sponsor.

Advisors willing to accept a fiduciary role, offer proof of affirmative coverage, deliver high value services, operate with full disclosure and state in writing what their role is and isn't, clearly provide a valuable service.  They also have a marketing edge that can be used against their competitors, particularly in the small plan market. 

Q: Would you use your E&O fiduciary coverage as a marketing tool and how would you go about it?

SUTHERLAND: 

Yes!!!  Advisors would be wise to disclose their "affirmative fiduciary coverage" up front.  If applicable (discretionary authority over ERISA assets), they should also note their ERISA investment bonding.  Providing evidence of insurance in advance, i.e., RFP, broker of record proposal or initial meetings, can help distinguish you and/or your firm from other intermediaries the plan sonsor might be considering.  In other words, "We have it, do they?"  'We care, do they?"  "We take your insulation seriously, do they?"  Keep in mind that most small plan advisors lack adequate fiduciary coverage as well as ERISA expertise.  Claims against advisors and plan fiduciaries are on the rise.  As an added value, you should also consider helping the plan sponsor review their fiduciary liability coverage, something else lacking in the small plan market.

Q: When should an advisor walk away from an ERISA plan client?

SUTHERLAND: 

This is a legal matter, but service termination provisions should  be covered in the advisor's agreement.  From an insurance liability standpoint, advisors should be concerned when clients reject their advice and they have problems getting paid.  Client difficulty with other professional relationships is also a red flag.  Regarding ERISA plans, poor recordkeeping, late deferral payments and a history of complaints should be taken very seriously. Resignation aside, advisors operating in a fiduciary capacity have a legal duty to inform the trustees in writing of the issues surrounding any known or suspected breach in fiduciary responsibility.  Resignation does not alleviate this responsibility.

Q: Given the economic and financial market turmoil, do you expect claims against advisors to increase?

SUTHERLAND: 

Yes, I expect claims against both first party fiduciaries and  third party fiduciaries, i.e., advisors,  to increase.

Q: How much do the deductibles vary in E&O policies for fiduciary services coverage?

SUTHERLAND: 

Many advisors fail to realize it, but deductibles can vary considerably.  Smaller policies are in the $5,000 range while larger firms may find $25,000 deductibles common.  Financials are often required for higher deductibles and some carriers, like Chubb, impose higher deductibles for financial advisors.  In some cases with BD policies,  the coverage may not include commissions earned.  In other words, the commissions earned over the claim dispute could be the deductible. 

Q: Does ERISA require fiduciary liability insurance?

SUTHERLAND: 

ERISA does not require fiduciary liability insurance, but it does recommend purchasing the insurance to protect plan fiduciaries from mistakes. Advisors who work with ERISA plan clients should make the purchasing of first party fiduciary insurance a priority. 

Q: Do Fidelity Bonds provide protection for plan fiduciaries?

SUTHERLAND: 

Fidelity Bonds are designed to provide plan indemnification for the theft of plan assets rather than insurance type coverage. Fidelity Bonds do not cover the cost of corrections resulting from plan thefts nor do they provide plan fiduciaries with defense coverage. 

Q: What are the "typical" levels of professional liability coverage issued to investment advisors/consultants acting in a fiduciary capacity under ERISA? Are the coverage limits different for individual "investment advisor representatives" and the "registered investment advisor" firms they represent?

SUTHERLAND: 

The majority of NAPLIA’s Investment Advisor clients carry a $1 million limit which should be adequate in most cases. However, it is important for advisors to evaluate their own business, including a full comprehension of their exposure. If the assets under management are larger than the typical practice, the exposure may warrant a $2 million limit. Again, evaluating exposure is the key.

The E & O policies that we offer provide entity coverage. In other words, the entity as well as the employees and representatives working on behalf of the entity are covered at the policy limit. Many B-D polices provide coverage for only the representative. This is why it is important to determine who is listed in the policy as a “named insured.”

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